MEET THE TEAM

ANDY PHILLIPS

GLOBAL MANAGING PARTNER

Andy has over 20 years’ experience working in the driver and fleet safety industry. Andy has an established track record for strategic planning, global project implementation, and the development of bespoke risk management solutions.

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Andy has successfully implemented targeted solutions across a wide range of industries including numerous blue-chip companies. These solutions are utilized in 37 countries, covering 5 continents. Andy’s consultative approach has ADT customers boasting consistent, significant, measurable and sustainable reductions in collisions whilst ensuring full legal and duty of care compliance.

These achievements have been recognized through various awards for both ADT and their customers by organizations such as BrakeFleet News and a Visa Business Innovation award. Andy is the driving force behind ADT’s global growth, developing industry-leading systems and services by working with strategic partners to offer fully managed, all-encompassing and proven solutions.

DR. JIM GOLBY, PhD FCIPD

DIRECTOR, RESEARCH AND CUSTOMER EXPERIENCE

Jim is the Director of Research and Customer Experience who works with potential and existing clients to establish robust and impacting policies, procedures and complementary services around Work Related Road Risk (WRRR).

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Prior to joining Applied Driving Techniques, Jim was the UK’s Head of HR for a global organisation. He was responsible for ensuring the full compliance of the business’ Duty of Care and Health and Safety related obligations with regards to driving on company business. Jim’s received Brake’s Fleet Manager of the Year award for his implementation of best practice driver safety and compliance initiatives.

Jim’s hands-on experience in developing and deploying driver safety programs for his previous organisation gives a unique insight into the difficulties company’s face when managing WRRR and a further understanding on how ADT appropriately overcomes these challenges.

Jim sits on the expert panel for the European Transport Safety Council (ETSC) as well as the Steering Group for the new Brake Global Fleet Champions project. Jim also led the “Drive Safe” research study and remains active in the industry through publications such as his piece in the Director of Finance on legal obligations to WRRR.

Extending his knowledge in other industries, Jim is Chair for the Pharma Times Sales Awards and Chair of EMIG’s HR Special Interest Group. Jim gained his PhD from the University of Aston Birmingham and was awards CIPD Fellowship in 2007.

IAIN SMITH

ASSOCIATE DIRECTOR

Iain has a 25-year track record in helping individuals and organizations achieve their objectives. With a solid background in Learning & Development, he has worked extensively on competence management, project delivery and individual/team development. He has held senior roles in London Underground, The London Mayor’s Office and City & Guilds.

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Large development projects have seen him:

  • Develop and run Assessment Centers, Development Centers and Talent Management programs in an unionized, operational environment
  • Develop and implement a program to assess and prove the competence of over 15,000 staff in a safety critical environment
  • Drive a program of technical and behavioral assessment in Australia
  • Run a high volume recruitment organization, delivering 1000 new starters and 800 promotional trainees per year
  • Set up and run a number of Learning and Development functions in the public, private and education sectors
  • He has worked with both large and small organizations as a manager, leader, consultant, coach or interim director, and has been an accredited trainer of the 7 Habits of Highly Effective People.

NIGEL LAWRENCE

DIRECTOR, CLIENT PARTNERSHIPS (UK)

Nigel has 20 years’ experience in the fleet world, with four of those working in the driver and fleet safety industry. He is responsible for the efficient and effective implementation of service to our customers along with providing consistently high standards of customer care and relationship management.

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Nigel’s ability to provide a personalized and bespoke approach to our customers has enabled ADT to deliver strong improvements to compliance levels for our customers, with a strong emphasis on positive user experience.

He is committed to maintaining ADT’s exceptional level of customer retention with continued high levels of consistent customer care and a desire to deliver future proofing solutions.

LOUISE EADES

HEAD OF CLIENT PARTNERSHIPS (GLOBAL)

Louise has over 20 years’ experience implementing system and process changes, working across a wide range of industries including insurance, oil and gas and the Ministry of Defence.

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She has overseen the significant growth within the ADT customer support team, holding responsibility for staff training to ensure customer service levels continue to exceed expectations.

Louise has recently implemented system and process changes required to launch two FTSE 100 customers.

CHARLIE TYRELL

HEAD OF GLOBAL PROJECTS & IMPLEMENTATION

Charlie is the Head of Global Projects & Implementation who delivers the Applied Driving Group’s projects internationally. Charlie also manages ADT’s implementation of new clients to ensure a smooth transition of service. Most recently, Charlie has successfully implemented the launch of 36,000 drivers in 36 corporate regions on 4 continents and in 9 languages.

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Charlie specializes in ADT’s technical and development projects as well as large scale, multi-national implementations. Charlie is involved in all aspects of a project, from conception to execution and feedback which has given her an excellent reputation within the business.

Drawing on her background in communications, Charlie excels in aligning teams to the task at hand and effectively mediating projects through any obstacles or challenges.

Charlie is involved in all aspects of development specification, design and execution. She works alongside both the Sales and Development teams to ensure each target is met, regardless of the task. With her dedication to perfection and unrivalled attention to detail, Charlie delivers exceptional projects, every time.

DAWN BATES

EXECUTIVE ADVISOR, DATA AND COMPLIANCE MANAGER

Dawn supports all activities across the organization, including tracking key performance indicators (KPIs); long-term business planning and organization; managing the mission of ADT and our goals; project management; and internal audits. Dawn has extensive experience in organizational transformation and dealing with issues businesses face in delivering faster solutions in performance management.

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Prior to joining ADT, Dawn gained extensive experience within a large global corporation for 30 years. This included roles in audit; consultancy; project management; supplier service; business controls; and fleet management.

Dawn has a passion for excellent customer service as well as ensuring the team strive to deliver a world-leading ADT Risk Management service.

DAVID BROWN

HEAD OF BUSINESS DEVELOPMENT

David has worked in the fleet industry since 1980 and is a Board Member of the Institute of Car Fleet Management (ICFM). The ICFM is the UK’s only independent nonprofit organization dedicated to advancing the profession of car fleet management.

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The majority of David’s career has been in account management where he has gained invaluable experience and an in-depth understanding of what customers truly want and need. David moved into business development after several large blue-chip and public-sector wins with three major fleet management providers. David’s consultative approach and determination to understand individual business needs ensures that only appropriate solutions are implemented.

David is now responsible for formally managing ADT’s new business pipeline and developing opportunities from our existing client base. David’s focus will ensure that service delivery remains uncompromising.

RICHARD SHAW

HEAD OF SALES (UK)

JIM BOWLES, AICFM, ACII Chartered Insurance Practitioner

HEAD OF BUSINESS SUPPORT SERVICES

Jim brings with him a vast knowledge gleaned over 40 years within the commercial insurance industry.

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Known for his lateral thinking and solution provision Jim has held various positions including: –

  • Area Underwriting Manager
  • Project Manager
  • Key Account Manager

Throughout these roles he has a proven track record of successfully developing all areas within his scope and obtaining buy-in for innovating solutions.

As a qualified Observer and Advanced Driver, Jim has been at the forefront of profitable risk managed fleet selection and rating for over 20 years.

Jim firmly believes that the performance and awareness of a driver has a direct correlation to the performance of a fleet. This was proven throughout his insurance career and continues to be a firm belief of Jim’s to this day.

Jim has been involved with the expansion of accounts in various sectors: –

  • National Brokers
  • Consolidators
  • Banks
  • Independent Insurance Intermediaries
  • Underwriting Agencies

Acknowledged by both his colleagues and Brokers alike as a Dealmaker and a Sales/Technical reference point Jim brings an additional dimension to the ADT Team.

MARTIN WEST

HEAD OF CLIENT PARTNERSHIPS, APAC & MIDDLE EAST

Martin has developed a wide range of skills and knowledge having been a health and safety professional in a range of industries, including mining, engineering, construction and site-based facilities management.

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During this time he has coordinated the delivery of a behavioural based safety program across the production facility at a large mining site, managed onsite health and wellbeing programs to reduce manual handling risks across a large scale construction site, and rolled out a driver safety program to over 3000 employees across Australia and New Zealand.

Drawing on Martin’s health and safety background and experience means he is someone that can deliver a project that meets the needs for a wide range of clients in a variety of industries. Having worked in different industries, and as an Educator, Martin can communicate key messages and important information to all levels of staff; ranging from Senior Managers to skilled labourers.

UK HQ

CONTACT

GROUP HEADQUARTERS Applied Driving Techniques (Global Solutions) Ltd

25 Barnes Wallis Road
Segensworth East
Fareham
Hampshire
PO15 5TT
United Kingdom

UK: +44 (0) 1489 663 788
Ireland: +353 124 695 58
Europe: +32 280 844 80
USA: +1 267 239 8979
Australia: +61 281 034 165
Malaysia: +60 330 992 319